No Thumbnails in Search Results

  • cybercell
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11 years 10 months ago #1203 by cybercell
No Thumbnails in Search Results was created by cybercell
Hello,
I hope you will be able to help me with this issue. Thumbnails are not showing in search results, the debug error I get is:

"Local resource /home/pnp/public_html/new/images/{"image_intro":"","float_intro":"","image_intro_alt":"","image_intro_caption":"","image_fulltext":"","float_fulltext":"","image_fulltext_alt":"","image_fulltext_caption":""} is not readable."

Here is the direct link to the error:
popustinaputovanja.rs/new/index.php?opti...submit_search=Search

I checked directories from the Utilities tab, they are all writable. Joomla version is 2.5

Thanks in advance for your help.

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11 years 10 months ago #1204 by andrea_4g
Replied by andrea_4g on topic No Thumbnails in Search Results
I believe the error is caused by the way images are embedded inside the article.
Apparently you are using a plugin or other extensions that lets you insert placeholder inside the article; the placeholders get replaced by actual images just before the rendering of the page.

Custom Properties needs images to be actually embedded, to be able to fetch them and possibly resize them.

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11 years 9 months ago #1211 by cybercell
Replied by cybercell on topic No Thumbnails in Search Results
Thanks for your reply, however I'm afraid that is not the case.
I am inserting images normally via article editor (TinyMCE), but to give it a try, a turned off the editor plugin,I even tried to write mg src code myself in the html view, but the error is the same.
If you could take a look I would be most grateful. Please just give me an email, or a pm to which I can reply to send you login details to the backend of our website.
Thanks in advance.

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11 years 9 months ago #1212 by cybercell
Replied by cybercell on topic No Thumbnails in Search Results
Hello,
Do you have any news about the problem? I have sent you login credentials via email.
I would appreciate if you could provide me your support as soon as possible, as I am already behind the deadline with this site and without this thumbs functionality working properly, my hands are tied.
Thank you in advance!

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11 years 9 months ago #1213 by cybercell
Replied by cybercell on topic No Thumbnails in Search Results
There should be some kind of a support for a commercial component. :(
I posted this thread 4 days ago and you still haven't taken even the smallest look into your customer's problem.

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11 years 9 months ago - 11 years 9 months ago #1214 by andrea_4g
Replied by andrea_4g on topic No Thumbnails in Search Results
Hi,
we sent the email soon after your message.
We got a reply the day after but too late in the evening to intervene.
Then Friday we had scheduled works to do.

Rest assured that first thing Monday morning, we'll check your installation.
Last edit: 11 years 9 months ago by andrea_4g.

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